manuais Reach Telecom IP101

Reach telecom IP101 Especificações (284 páginas)

Marca: Reach-telecom | Categoria: Telefones IP | Tamanho: 2.96 MB |

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NEC America, Inc

1

NEAX2000 IVS

3

Menu Commands

4

Overview

15

CHAPTER 1 CallCenter

17

22

NDA-24213

24

Issue 3.0

24

CHAPTER 2 System Requirements

25

CHAPTER 3 Connection Drawings

33

Note: One end of this cable

34

must be reversed

34

LWC:0:00 GOS:100%

39

NDA-24213 CHAPTER 4

47

Programming the PBX and the D

47

NDA-24213 CHAPTER 5

53

Page 39

53

Configuration Procedures

53

CHAPTER 5 NDA-24213

54

Page 40

54

CHAPTER 6 Installation

65

STEP 3: If you choose the

70

and the

72

. Click

72

to continue

76

STEP 3: Enter

86

(Figure 6-24). Click

86

STEP 1: Select

91

CHAPTER 7 ACD Menu Commands

95

This page is for your notes

108

CHAPTER 8 MIS Menu Commands

109

Figure 8-33)

136

STATUS BAR

178

Selecting the

179

Procedures

181

CHAPTER 9 ACD Procedures

183

CHAPTER 10 MIS Procedures

223

STEP 4: Press

249

STEP 5: Select the

249

parameters

249

Reference

259

CHAPTER 11 CallCenter

261

Online Help

261

CHAPTER 13 MIS Error Messages

271

Reach telecom IP101 Manual do Utilizador (160 páginas)

Marca: Reach-telecom | Categoria: Telefones IP | Tamanho: 2.88 MB |

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Índice

KX-TDA100

1

KX-TDA200

1

Feature Highlights

2

ConditionsHints

3

Important Information

4

IMPORTANT SAFETY INSTRUCTIONS

5

SAVE THESE INSTRUCTIONS

6

Attention

7

DATE OF PURCHASE

8

NAME OF DEALER

8

DEALER’S ADDRESS

8

For your future reference

8

DEALER’S TELEPHONE NO

8

INFORMATION

9

10 User Manual

10

For Cell Station

11

Table of Contents

12

User Manual 13

13

14 User Manual

14

Section 1

15

Operation

15

Feature Numbers

16

Display

17

Examples

17

Restrictions

17

Fixed Buttons

19

Customized Buttons

20

User Manual 21

21

22 User Manual

22

How to Follow the Steps

23

Connection Example

24

1.2 Making Calls

25

1.2.1 Basic Calling

25

Calling Another Extension

25

Calling an Outside Party

26

TIE Line Access

27

Account Code Entry

28

1.2.2 Easy Dialing

28

One-touch Dialing

29

Personal Speed Dialing

29

System Speed Dialing

30

Hot Line

30

Quick Dialing

31

1.2.3 Redial

32

Last Number Redial

32

Automatic Callback Busy

32

Call Waiting

34

Message Waiting

34

Executive Busy Override

36

Call Monitor

37

DND Override

37

Remote COS Access

38

Calling through DISA

40

1.2.8 Remote Setting

42

1.3 Receiving Calls

44

1.3.1 Answering Calls

44

1.3.2 Hands-free Answerback

44

1.3.3 Call Pickup

45

Call Pickup

45

Call Pickup Deny

46

1.3.5 ANSWER/RELEASE Button

46

1.4 During a Conversation

49

1.4.1 Call Transfer

49

1.4.2 Call Hold

51

Call Hold

51

Call Park

53

1.4.3 Call Splitting

54

1.4.4 Call Waiting

56

Conference

60

Unattended Conference

64

Privacy Release

66

1.4.6 Mute

66

1.4.7 Off-hook Monitor

67

1.4.8 Headset Operation

68

1.5 Absence Settings

69

1.5.1 Call Forwarding

69

Call Forwarding (FWD)

69

1.5.2 Absent Message

72

1.5.3 Extension Lock

73

(Personal Absent Message)

73

1.6 Paging

75

1.6.1 Paging

75

Group Paging

75

1.7 Extension Settings

77

1.7.1 Timed Reminder

77

1.7.2 Do Not Disturb (DND)

78

Whisper OHCA

79

1.7.7 Background Music (BGM)

82

1.7.8 Data Line Security

82

1.7.9 Time Service

83

1.7.10 Paralleled Telephone

84

1.8 Call Center

86

1.8.1 Log-in/Log-out, Wrap-up

86

Extensions

90

1.9 User-supplied Equipment

92

1.9.1 Doorphone/Door Opener

92

Doorphone Call

92

Door Open

93

1.9.2 Host PBX

93

1.9.3 Voice Processing System

94

Live Call Screening (LCS)

96

Two-way Record

98

1.10 Walking Extension

100

1.10.1 Walking Extension

100

1.11.1 Call Log

101

Incoming Call Log

101

Display PT

102

(Call Log)

102

User Manual 103

103

Outgoing Call Log

104

1.11.2 Directories

105

Entering Characters

106

Table 2 (Option mode)

107

1.11.3 System Feature Access

108

Section 2

109

Manager Operation

109

2.1 Control Features

110

2.1.1 Extension Control

110

2.1.3 Dial Tone Transfer

111

2.1.5 Outgoing Messages (OGM)

112

Section 3

115

3.1 Personal Programming

116

3.1.1 Personal Programming

116

Setting Features

118

Clearing Features

125

3.1.3 Customizing the Buttons

126

3.2 Manager Programming

131

3.2.1 Programming Information

131

3.2.2 Manager Programming

132

3.3 System Programming

133

3.3.1 Programming Information

133

Icon Descriptions

134

Procedure

135

3.3.2 System Programming

135

Date & Time [000]

135

Extension Number [003]

138

Extension Name [004]

138

Section 4

139

Appendix

139

4.1 Troubleshooting

140

4.1.1 Troubleshooting

140

Troubleshooting

140

4.2 Feature Number Table

143

4.2.1 Feature Number Table

143

When going off-hook

150

4.3 Tone

150

4.3.1 Tone

150

While on-hook

150

When you make calls

151

While off-hook

152

4.4 Revision History

154

Changed Contents

154

User Manual 155

155

156 User Manual

156

User Manual 157

157

158 User Manual

158

User Manual 159

159

KK0703EK1064

160

Reach Telecom dispositivos

Telefones IP